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Returns Policy

Yak Shak offers a 30 day Free returns policy . At Yak Shak we love our customers to be happy and because of this we offer a free no fuss returns policy. If for some reason you are not satisfied with your item/items and wish to return please contact us within the 30 day time frame.

All you need to do

  • Send us a email (info@yak-shak.com) to confirm that you are returning the item/items along with the invoice number.
  • Provide your Contact details.
  • Make sure the item is in the same condition as it was when you received it.
  • Send the item/items to this address.

The White House, 22 GlanLeam Drive, Belfast BT15 3FN

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Your money will be refunded to the total on the invoice of the item/items being returned along with the postage charge.If you are successful the amount will be refunded to your bank account, this could take up to 5 working days.

Reason for Refunds Being Rejected

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be refunded. 

 Thank you, The Yak Shak team.

 

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